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Please find Portable Tank Group's Policies, Warranty, Terms & Conditions, and Guarantees below:
1. Warranty/Guarantee
2. Purchasing and Sales
3. Terms of Supply
4. Sales Prices
5. Import Fees, Duties, and Sales Tax
6. Payment Terms
7. Credit Issuance
8. Freight Policy, Shipping, and Deliveries
9. Inspection and Acceptance
10. Limited Warranty Statement
11. Returns
12. Descriptive Literature, Catalogs, Website, etc.
13. Product Suitability
14. Indemnification & Hold Harmless
15. Exclusion of Consequential Damages
16. Principal Party, Documentation, and Export Packaging
17. Export Regulations and Controls
18. U.S. Foreign Corrupt Practices Act
19. No Agency Relationship
20. Country of Importation and Anti-Diversion
21. Permits, Export Permits
22. Sales Literature and Manufacturers Warranties
23. Trademarks, Copyrights, and Domain Names
24. Governing Law and Limitations
25. Dispute Resolution
26. Force Majeure
27. Severability
28. Waiver
29. No Third Party Benefit
30. Complete Agreement
1. Warranty/Guarantee
Portable Tank Group, Inc. (PTG) is devoted to providing unrivaled
customer service and technical support to our customers. We guarantee
our products and will stand behind them. The manufacturers and supply
chain we embody are the best in the business. We guarantee that our
products are of the highest quality in workmanship and detail. If you
obtain a faulty product, or one that does not work as promised, please
call our Customer Service Department at (+1)772-646-4545
and we will take immediate action to resolve the issue. We promise to
do our best to make sure that you are absolutely satisfied with your
product. Apart from anything stated in this paragraph, all guarantees of
PTG are limited by and subject only to the conditions of the LIMITED
WARRANTY STATEMENT set forth below.
2. Purchasing and Sales
PTG reserves the right to call for certification confirming the
Purchasing Partys identity and to validate same, before any order is
accepted by PTG. Ownership of a PTG product catalogue or contact to the
website or assorted other literature materials does not comprise the
right to procure goods or services from PTG. PTG reserves the right to
revise, amend, or change all published work without notice. All prices
are subject to change without notice. All sales are subject to these
terms and conditions. The Purchasing Party concedes that until it is
confirmed and accepted by PTG, an order may not be accepted and no
binding contract exists between PTG and the Purchasing Party. PTG
reserves the right to annul or withdraw any order if it is in violation
or determined to be in violation of any U.S. laws or regulations
principal to export transactions. Sales to certain persons or entities
may be banned under applicable regulations of the U.S. Treasury
Department.
3. Terms of Supply
All purchase orders for products offered by PTG are subject to
recognition of acceptance of the order by PTG. By placing an order with
PTG, the Purchasing Party has agreed to and accepted PTGs Terms and
Conditions. No alterations of the terms and conditions by the Purchasing
Party shall be binding upon PTG unless explicitly agreed to in writing
by PTG. If the Purchasing Party suggests terms and conditions in a
purchase order or other communications that are divergent to the
applicable terms and conditions herein, PTG's acceptance of any such
order shall not be interpreted as consent to any of the terms and
conditions projected by the Purchasing Party, and will not constitute a
waiver by PTG of any of the terms and conditions pursuant to which this
contract is made. The terms herein the terms and conditions will
administrate all purchase orders accepted by PTG, unless other varying
terms are particularly agreed to in writing and countersigned by PTG.
THESE TERMS AND CONDITIONS SHALL COMPRISE THE COMPLETE AGREEMENT BETWEEN
PTG SUPPLIER AND THE PURCHASING PARTY, AND SHALL BE PRESIDED OVER BY
AND INTERPRETED ACCORDING TO THE INTERNAL LAWS OF FLORIDA AND THE
FEDERAL COURTS OF THE UNITED STATES OF AMERICA. THE RIGHTS AND
RESPONSIBILITIES OF THE PARTIES HEREUNDER SHALL NOT BE GOVERNED BY THE
REGULATIONS OF THE 1980 U.N. CONVENTION ON INDENTURES FOR THE
INTERCONTINENTAL SALE OF GOODS.
4. Sales Prices
All published sales prices do not include shipment, taxes and/or duties,
handling fees, and are publicized in U.S. Dollars and must be
remunerated in U.S. Dollars. For products that are destined for delivery
outside of the U.S., charges and fees may vary. PTG reserves the right
to charge the correct price of a product in the event of a publishing
inaccuracy. PTG works industriously to uphold pricing but it is subject
to change in accordance with pricing of market sensitive commodities and
market circumstances. Therefore, any and all listed or published prices
are subject to alteration without notice. Prices for large volumes of
products or other items not listed on our website or found in our
publications are accessible by request. Please contact our Sales
Specialists for an estimate on these items. Supplementary charges and
fees may apply in the occasion that the sale to a specific destination
necessitates an export license.
5. Import Fees, Duties, and Sales Tax
The Purchasing Party assumes all responsibility for, and guarantees
payment absolutely for compensation of, any and all pertinent taxes,
fees, licenses, import duties, unforeseen charges or expenses regarding
sales tax or customs fees that may be applicable. Florida: State and
local sales tax will be applied to items sold to customers in Florida
if no sales tax exemption certification has been provided. Items sold
outside of Florida are subject to local, state, and federal laws and is
the responsibility of the Purchasing Party.
6. Payment TermsPayment for all orders must be made prior to shipping
unless particularly agreed to in writing. Payment may be made to PTG via
credit card (3.5% processing fee added to transaction cost), Net 30,
check or E-check (drawn on a domestic bank only), wire transfers, or by
irrevocable letter of credit drawn on a U.S. bank and subject to PTG
sanction of the terms of the letter of credit. All payments are to be
made in U.S. Dollars. Checks presented as mailed and faxed shall be
authorization for PTG to initiate either an electronic debit or to
create and process a demand draft against purchasing partys bank
account, in the amount of check, on or after the hard copy is not
received as promised. All fees associated are the responsibility of the
Purchasing Party. In the event of insufficient funds/returned check, the
check writer/Purchasing Party will be responsible to cover the amount
of the check, plus all fees to which the recipient is legally entitled.
If the financial obligation regarding insufficient funds/returned check
is not satisfied within 5 days, the order may be canceled, and the
previous credit term agreement may be revised. At PTGs discretion, any
late payments may cause revision/revocation of previously extended
credit terms.
7. Credit Issuance
The Purchasing Party agrees that any credit balances issued will be
applied within (1) year of its issuance. IF NOT APPLIED OR REQUESTED
WITHIN ONE (1) YEAR, ANY REMAINING BALANCE WILL BE SUBJECT TO ANNULMENT,
AND PTG SHALL HAVE NO FURTHER RESPONSIBILITY.
8. Freight Policy, Shipping, and Deliveries
All delivery dates are estimated. PTG cannot be held accountable for the
delivery of the supplies in the exact time period stated. The delivery
phase shall begin from the time that PTG has confirmed receipt of
completed conditions and/or applicable documents required to effect
shipment, including compensation in full in advance, any applicable
export permits, any certification or import licensing required by the
destination port, exchange permit, shipping directions, etc. The
Purchasing Party shall become responsible for all risk of loss or damage
for products and title to products when the products are made
accessible to the Purchasing Party at the PTG elected factory or
warehouse site or upon discharge and collection to the Purchasing
Partys freight forwarder or chosen carrier in the U.S., as indicated by
the Purchasing Party. PTG will have satisfied its commitment under the
shipping terms specified herein, upon such release to the Purchasing
Party. The Purchasing Party shall be responsible for obtaining insurance, export authorization and for the handling of all other paperwork.
If a product is damaged in transfer, the Purchasing Party must file a
claim exclusively with airline, carrier, vessel and/or insurance
company, and PTG cannot be held liable. Additional terms and conditions
may apply to certain export orders, at the sole discretion of PTG.
All international shipping terms shall have meaning set forth in the
Uniform Commercial Code (the "UCC") for domestic sales or in INCOTERMS
2000, as published by the International Chamber of Commerce, Paris,
France for international sales. The Purchasing Party must be responsible
for shipment specifications, including method and route of shipment,
unless other arrangements are specifically agreed upon with PTG. PTG can
upon request quote prices for insurance and/or freight. All shipping
and insurance costs will be assumed by the Purchasing Party.
Notwithstanding the latter or the provisions of the UCC or INCOTERMS,
title to the goods, and all accessions to or products of the goods,
shall remain with PTG until payment of the purchase price is made in
full by the Purchasing Party (including any freight costs, if
applicable) In the event that PTG and the Purchasing Party have agreed
to any changes to the payment terms hereof, or the funds advanced by the
Purchasing Party (do not) clear after the product has been
released to the Purchasing Partys designated carrier, the legal title
to the goods shall be deemed by law to pass to the Purchasing Party at
the time such delivery. The Purchasing Party hereby grants, and by acceptance of the products shall be deemed to have granted, to PTG a first security interest and charge in
all goods so delivered to secure payment of the purchase price and
other amounts including shipping fees, sales tax, import or export
licenses and other fees not included owing by the Purchasing Party
hereunder in connection with the sale in question. PTG may reclaim any
products delivered to the Purchasing Party or in transit if the
Purchasing Party shall fail to make payments when due. PTG reserves the
right to make delivery in installments; and all such installments, when
separately invoiced, shall be paid for when due per invoicing, without
regard to subsequent deliveries. Delay in delivery of any installment
shall not relieve Purchaser of its obligations to accept remaining
deliveries.
9. Inspection and Acceptance
Claims for damage or errors in shipping must be reported within one (1)
business day following delivery, by the Purchasing Party. The Purchasing
Party shall have five (5) business days from the date the Purchasing
Party receives any products to inspect such products for defects or
non-conformance which are not due to damage, shortage or errors in
shipping and notify PTG of any such defects, non-conformance or
rejection
of such products. Shortage claims or other such errors must be made
supplied in writing to PTG within five (5) business days after receipt
of shipment, and failure to do so or to give such notice shall
constitute unqualified acceptance and a waiver of all such warranties or
guarantees by the Purchasing Party. After such acceptance, the
Purchasing Party shall have no right to reject the products for any
reason or to revoke acceptance. The Purchasing Party hereby agrees that
five (5) such business days is a reasonable amount of time for
inspection and revocation. The Purchasing Party shall have no right to
order any modifications to any product previously ordered by the
Purchasing Party or its representatives or cancel any order without
PTG's written consent and payment to PTG of all charges, expenses,
commissions and reasonable profits owed to or incurred by PTG. Specially
fabricated or custom products may not be canceled or returned in any
case and no refund will be made. The exclusive remedy for damaged
merchandise said to be defective in craftsmanship or material will be
the replacement of the product subject to the manufacturer's inspection
and warranty and subject to the terms of the LIMITED WARRANTY set forth
below.
10. Limited Warranty Statement
PTG'S exclusive warranty, if applicable, is that provided by the
products manufacturer. PTG makes no express or implied warranties. PTG
disclaims any and all express or implied guarantees, whether implied by
operation of the law or otherwise, including, but not limited to, all
implied warranties of use. Warranty will not apply if any products are
altered or modified in any way after delivery, by the Purchasing Party.
In no event, nor under any circumstances will PTG be liable for personal
injury or property damage or any other damage, loss, cost of repairs or
incidental, punitive, special, consequential, or liquidated damages of
any kind, whether based upon warranty, guarantee, contract, strict
liability, negligence or any other cause of action arising in connection
with the manufacture, sale design, transportation, installation, use,
or repair of the products sold by PTG. The Purchasing Party hereby
acknowledges and agrees that under no circumstances, nor in any event,
shall the liability of PTG, if any at all, exceed the purchase price of
the product. No additional allowance will be made for expense or labor
of repairing or replacing defective goods, or workmanship or damage
resulting from the latter. PTGs sole liability shall be limited to
repair, replacement, credit, or refund; at PTGs sole discretion of
products returned to PTG by the Purchasing Party. PTG makes no
guarantees to those defined as consumers in the Magnuson-Moss
Warranty-Federal Trade Commission Improvement Act.
A Material Data Safety Sheet (MSDS) is required for ALL liquid
containment products for approval of contact times. The factory
laboratory will issue a certificate of conformity which indicates
approval status based on the data from the MSDS. Should formal approval
not be requested along with an MSDS, then PTG provides no warranty for
materials.
11. Returns
All returns must be authorized by PTG. If you would like to return a
product, please contact Customer Service at (772) 646-4545 for
directions. Any unused goods that are stocked by PTG may be returned
within 30 days for refund, exchange, or credit. The product cannot have
been used, modified, repaired, altered, damaged, installed, or
reconditioned in any way. The Purchasing Party is responsible for any
and all shipping costs both ways. A restocking charge of 20% will be
applied for accepted returns after 30 days and up to 90 days from the
shipping date. Any goods returned after 90 days from ship date will not
be accepted. The Purchasing Party may return a PTG-stocked product ONLY
if it is in new condition, suitable for resale in its original,
undamaged packaging and containing all of its original parts. The
Purchasing Party will be charged a deduction for any goods that are not
returned in this condition, if the return is accepted, deduction charges
are not to exceed the cost of putting the product in a salable
condition. Items that are not kept in stock will be returned only if the
Manufacturer agrees to the return, refunds on such returns will be
processed according to the manufacturers terms. Please request a copy
of the manufacturers return policy prior to purchase. No refunds will
be made on any product that is custom, specially manufactured, or built
to order. PTG reserves the right not to accept any return which is not
in compliance with the above. Any products that are returned without the
proper PTG issued authorization form may result in your credit being
denied or delayed. All products must be returned with duties or taxes
paid (if applicable), prepaid freight and no COD or Freight Collect
shipments will be accepted.
12. Descriptive Literature, Catalogs, Website, etc.
Although PTG has used great lengths to illustrate and describe
accurately the goods in all illustrations, descriptions, photographs,
articles, catalogs, website design, and literature, they are a general
representation of the products. Any descriptions and illustrations of
products are for the use of identification only and do not imply or
express in any way a warranty affirmation of fact that the products will
conform to their respective illustrations or descriptions. PTG
expressly disclaims any warranty or affirmation of fact, express or
implied, other than as set forth in the Warranty Statement above. PTG
reserves the right to change or make substitutes in design,
specifications or materials, which are an improvement or necessary due
to regulations or priorities established by governmental authority or
resulting from non-availability of materials from suppliers.
13. Product Suitability
PTG cannot guarantee compliance with important individual laws,
regulations governing sales, codes, construction or installation
regulations, etc., for all the various countries and localities that we
service; and PTG cannot be held responsible for the use or installation
of products purchased from PTG. The Purchasing Party assumes
responsibility for compliance with all applicable laws, regulations, and
standards in the countries to which the goods will be shipped, sold and
used. Please review the product application and local codes, laws and
regulations before purchasing a product from PTG to be sure that the
product, installation and use will comply with local laws. The
Purchasing Party is responsible for applying for and obtaining any
permits and inspections required for the installation and/or use of
products at their own expense. Any recommendations made by PTG
concerning compliance, use, design, installation or operation of the
products cannot be construed as representations or warranties, expressed
or implied and shall not impose any liability upon PTG.
14. Indemnification & Hold Harmless
PTG shall not be held liable for damages or loss to the Purchasing Party
or any other person(s) due to improper installation or application of
the products. The Purchasing Party shall defend, indemnify and hold
harmless PTG and its owners, agents and employees against any loss,
damage, claim, suit, liability, judgment or expense. The above statement
is including, without limitation to, attorney's fees, or liability
arising in connection with or out of any injury, death or disease of
persons, or loss or damage to property or the environment, or violation
of any applicable laws or regulations resulting from, or in connection
with, the sale, transportation, installation, use, or repair of the
products by the Purchasing Party. PTG is not liable for the violation of
the proper use of information, designs, services or other work supplied
to the the Purchasing Party, whether caused by the concurrent and/or
contributory negligence of the Purchasing Party, PTG, or any of their
owners, agents, employees or suppliers. The obligations, indemnities and
covenants contained in this paragraph shall survive the fulfillment or
termination of this transaction.
15. Exclusion of Consequential Damages
PTG cannot be held responsible or liable for penalties (including
administrative penalties), special or punitive damages for lost profits
or revenues, loss or damage from use of products to any associated
equipment, cost of capital, facilities, property or services, bodily or
emotional injury or loss of life, downtime, shut-down or slowdown costs,
spoilage of material, or for any other types of economic loss not
herein described arising from the use of a product sold to the
Purchasing Party.
16. Principal Party, Documentation, and Export Packaging
THE PURCHASING PARTY shall bear any additional expenses required to
satisfy packaging specifications or requirements, as product prices
include only PTG's standard commercial packing and is not meant to cover
costs depending on whether the shipment is made by air or ocean. It is
specifically agreed that the Purchasing Party shall be the foreign
principal party in interest and/or that its freight forwarder shall act
as the Purchasing Partys agent in such capacity for Export
Administration Act or other applicable purposes; and the Purchasing
Party and freight forwarder shall assume responsibility for all export
or routed transactions documentation. PTG cannot be held responsible for
any failure of the Purchasing Party or the freight forwarder to produce
shipping documentation. At PTGs discretion, the Purchasing Party or
its freight forwarder may be required to provide copies of any export,
shipping, or import documentation prepared by the Purchasing Party or
its freight forwarder related to sales issued to them by PTG.
17. Export Regulations and Controls
The Purchasing Party represents and guarantees that it is not associated
with, or a part of any organization on the United States Department of
the Treasury's Office of Foreign Assets Control lists; the U.S.
Department of Commerce's Bureau of Industry and Security's Denied
Persons List; or Unverified List;, Specially Designated Global
Terrorists, Specially Designated Nationals, Specially Designated
Narcotic Traffickers-Kingpin, Specially Designated Narcotics
Traffickers, or Specially Designated Terrorists List; or the U.S.
Department of State's Designated Foreign Terrorist Organizations, or
Debarred Persons List; Embargoed Countries list, or is subject to a
denial order issued by the U.S. Department of Commerce. The Purchasing
Party is responsible to comply with any and all relevant laws and
regulations of governmental agencies, including but without limitation
to all applicable export control laws of the United States or other
governing agencies or their successors.
18. U.S. Foreign Corrupt Practices Act
The Purchasing Party acknowledges that there is no agency relationship,
express or implied between it and PTG, and further ascertains that it
has not paid, agreed or offered to pay, authorized cause to be paid,
directly or indirectly, capital, funds, currency or anything of value to
any foreign official (as defined in the U.S. Foreign Corrupt Practices
Act), in association with the purchase and re-sale of the products
prepared.
19. No Agency Relationship
PTG acknowledges that there is no agency relationship between itself and
the Purchasing Party. Nothing interpreted or enclosed in these Terms
and Conditions shall be taken to mean to create a joint venture,
dealership, partnership, reseller, agency, employment or joint business
enterprise relationship. Without limitation to the aforementioned, the
Purchasing Party is not certified to make, shall take no actions, any
representations for, or which are binding to, PTG.
20. Country of Importation and Anti-Diversion
The Purchasing Party represents that it is acquiring products from the
US and importing them to the country specified in the Purchasing Party
and PTG's documents. The Purchasing Party agrees that the goods will be
shipped to the specified destination in acquiescence with the laws of
such destination and the U.S., and that there cannot be re-export or
distraction from such specified destination contrary to such laws. Any
wares, software, and technology will be exported from the U.S. in accord
with the Export Administration Act policies and other pertinent
regulations. Diversion contrary to U.S. law is forbidden. If requested
by PTG, the Purchasing Party shall provide certification satisfactory to
PTG verifying release at the designated country. The Purchasing Party
further consents to inform PTG at the time of order of any NAFTA or
other special certification, packaging or product labeling or marking,
but PTG shall not be accountable for providing any such certification,
packaging, marking or labeling other than such documents as are
compulsory under United States export laws and policy for export, unless
PTG explicitly agrees to do so.
21. Permits, Export Permits
The Purchasing Party shall be accountable for any supplementary costs
that PTG may incur, if required by U.S. law, in association with
obtaining any export licenses or other official authorizations that may
be requisite by the United States under the Export Administration Act,
United States Treasury Regulations State Department Regulations, or
other applicable legislation or policies.
22. Sales Literature and Manufacturers Warranties
If it is requested, PTG will acquire copies of consumer warranties from
the warrantor and will provide them free of charge to clientele who
request them, as most of the goods supplied to PTG are warranted to the
final purchaser by their producer and copies of such warranties are
available from the manufacturer. Please address warranty requests to:
Granite Environmental, Inc PO Box 780928, Sebastian, FL 32978. Requests
must contain the PTG order number and the manufacturer's model number of
the merchandise for which a copy of the warranty is requested. PTG may
also provide sales leaflets and other literature provided by the
manufacturer. PTG shall not be held responsible for the content of such
guarantees or sales literature by performing this service.
23. Trademarks, Copyrights, and Domain Names
The Purchasing Party recognizes that it has no interest, title or right
to the copyrights or trademarks in the products, or any other
intellectual property rights of PTG in the products, or patents without
limitation to the aforementioned, and the Purchasing Party pledges that
it will take no action to interfere with such rights, and that it will
not duplicate, reverse engineer or else infringe on any intellectual
property rights.
24. Governing Law and Limitations
The rights and responsibilities of the parties designated by these Terms
and Conditions shall be administered by the laws of the United States,
and the state of Florida, together with its provisions of the Uniform
Commercial Code, but apart from its conflict of law rules. The parties
expressly hereby refuse the application of the U.N. Convention of
Contracts for the International Sale of Goods or the U.N. Convention on
the Limitation Period in the International Sale of Goods in 1980 to the
understanding of this contract. Notwithstanding the aforementioned, any
legal action by the Purchasing Party regarding any operation must be
initiated within one (1) year after the cause of action has arisen.
25. Dispute Resolution
Actions by PTG for failure to pay by the Purchasing Party of the price
of goods sold by PTG, or for redress of other violations by the
Purchasing Party of the Terms and Conditions of Sale, may be brought,
before any U.S. judicial court of legal jurisdiction sitting in Florida.
At PTG's sole discretion, disagreements between PTG and the Purchasing
Party, including all claims for failure to perform on the behalf of PTG,
shall be absolutely settled by binding arbitration in the State of
Florida, United States of America in compliance with the Commercial
Arbitration Rules of the American Arbitration Association, by a single
arbitrator selected in keeping with the Rules and affecting these
Conditions and Terms, and consistent provisions of the state and federal
laws of the State of Florida, USA, and English will be the sole
language of the arbitration.
26. Force Majeure
PTG cannot be held liable for any delay or failure of delivery due to
any cause outside of the reasonable control by PTG; any act of the
Purchasing Party, or other governmental regulation, authority, act,
embargo, or request; any act of God, theft, fire, war, riot, accident,
strike, labor disturbances, transportation delays; inability to gain
essential labor, supplies, materials, components or facilities;
inability to gain essential licenses, import or export, exchange
permits, other permits, etc. Should any of the aforesaid actions of
force majeure occur, PTG at its sole discretion, may cancel the
Purchasing Partys order with respect to any undeliverable products, or
extend the date of delivery for a time period less than or equal to the
time lost due to delay. The Purchasing Party will receive in a timely
manner notice of PTGs decision. In the circumstance that PTG opts to
cancel the purchase, PTG shall be released from all liability for
failure to deliver the products, not limited to but including, any and
all claims on behalf of the Purchasing Party for loss of profits, or for
any additional claims of any kind which the the Purchasing Party may
file. The Purchasing Party shall pay PTG for all resulting supplementary
charges if progress of the work or delivery time is interrupted or
belated by the Purchasing Party directly or indirectly.
27. Severability
If a court of competent jurisdiction judges any provision of these Terms
and Conditions shall be invalid or unenforceable, that provision shall
not affect the legality and enforceability of any other legal terms. The
aforementioned term shall be redefined, or a new, enforceable term put
into effect, provided such that the intent of the Purchasing Party and
PTG are in agreement with the provisions of these Terms and Conditions,
and it shall be enforceable to the fullest extent of the law.
28. Waiver
Failure by the Purchasing Party or PTG to insist on compliance with any
term or condition shall not comprise a waiver of the right or excuse any
additional non-performance of any such terms by the other party.
29. No Third Party Benefit
The provision of these terms and conditions are only for the benefit of
PTG and the Purchasing Party and transfers no benefits, rights or claims
unto any entity or person not party here to.
30. Complete Agreement
These terms and conditions, accompanied by any and all others that PTG
publishes or makes available to the Purchasing Party at any website or
in any document including, but not limited to, those involving product
exportation, represent the complete contract between the parties and
will supersede any and all statements, written or unwritten,
understandings and agreements between the Purchasing Party and PTG with
regard to the subject matter of this agreement.
Security & Privacy Policy
We provide a secure shopping environment. We appreciate your
business and we respect and guard your privacy. In order to complete
your order or to satisfy your request for information, you will be asked
to provide certain personal information. Safeguards are in place to
ensure the security and privacy of your information. These safeguards
are detailed below.
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive. Our cookies do not contain any
personal identification information, but they do enable us to provide
features such as welcoming you back to our site using your name and
storing items in your shopping cart between visits. Most Web browsers
automatically accept cookies, but you can usually change your browser to
prevent that. Even without a cookie, you can still use most of the
features in our store, including placing items in your shopping cart and
purchasing them.
You and your information are secure while shopping online. Our
secure server software is among the best available today for safe
commerce transactions. It encrypts all of your personal information,
including credit card number, name and address so that unauthorized
persons cannot access it over the Internet.
We use e-commerce software to operate our site and collect
order information from you. This software is running under license to us
on servers provided by 3DCart.com. Only we have access to information
provided by you through their secure server. The system does
store a cookie containing your name and address information so that your
browser will remember this information if you become disconnected from
the Internet or if you should come back to our site for future
purchases. You may disable this function by setting your browser to not
accept cookies.
Secure Web Site Browsing
In order to be sure that information transferred between your
browser and our server is secure, it is important to be aware of the
security information available to you through your browser.
Once you enter the Checkout process (when you're ready to purchase the
items you have put into your Shopping Cart), your connection to our
server becomes secure. To confirm this, look at the bottom of your
browser window. If you see an unbroken key or a closed lock (depending
upon your browser) you can be sure that your information is secure.
You can also ensure security by checking the URL line of your
browser. When you enter the secure area of our site, the first
characters of the site address will change from "http" to "https".
Data Collection In A Secure Environment
In several areas of our site, we ask you to provide information
by filling out and submitting an online form. These areas include...
1) Checkout, where we ask for name, address, e-mail, credit card and other information needed to complete your order;
2) Other forms, where we ask for your e-mail address and other information as needed.
Data Use
The information we collect is never used personally, rather it's
used to improve our Web site (in the case of customer feedback), to mail
out our opt-in e-zines or to notify consumers about updates to our Web
site (in the case of subscription forms), and for special notices to our
customers who purchase one or more products (in the case of successful
orders through the Order Form).
We aggregate statistics about our online sales, traffic patterns,
and related site information to reputable third-party vendors. We may
share these with related third parties, but these general statistics
never include any information about you (or anyone else) personally. We
never provide your personal data to any third party. As a strict policy,
we do not sell, trade, rent or otherwise share your e-mail address with
any other company or third party.
Communications
We want to communicate with you only if you want to hear from us.
If you prefer not to receive information from us, either through
e-mail, postal mail or by phone, please let us know by completing our
Contact Form. Or, in the case of e-zines, simply click on the
"Unsubscribe" link at the bottom of each mailing.
By purchasing online, you may receive periodic mailings from us with
information on new products and services or upcoming events. Again, you
can unsubscribe from these at any time.
IP Addresses
We record IP addresses as a demographic part of our aggregate
statistics (mentioned above). But we do not link this to your shopper
information with the following exception: when you place an order using
our online checkout process, we may correlate your IP address with your
order in cases of fraudulent credit card use. In the case of a suspected
fraudulent order, we may share this with the financial institution that
issued the credit card with which an order was placed. We may also
share this IP information with law enforcement authorities, if we
determine use of the credit card was fraudulent. We also use IP
addresses to help diagnose problems with our server computers, and to
administer our Web site. Your IP address is used to help identify your
browser and your shopping cart, but we do not know that "you" are "you."
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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| We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. |
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
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We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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| For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. |
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| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
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| These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
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| We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
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| We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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| We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. |
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| Shipping Time -- Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. |
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| Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. |
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price |
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